Support & Help
We're here to help you seamlessly access your Mailchimp dashboard, analytics, and automated BigQuery pipelines.
Contact Us
Have a question or need help? Use the form below to get in touch with our support team. We aim to respond to all queries within 24-48 business hours.
Common Support Topics
Getting Started
New to Space Monkey? Learn how to configure your project, connect Mailchimp, and authenticate with BigQuery.
Technical Support
Explore documentation for understanding the BigQuery schema structure and troubleshooting common data mapping questions.
Mailchimp & Sync
Experiencing failed sync runs, missing records, or partial extractions? Let us investigate your sync logs.
Account & Billing
Manage your subscription plan, update credit cards, or retrieve past invoices via the Settings console.
Bug Reporting
Encountered an unexpected error or UI glitch? Send us a bug report to help us squash it immediately.
Feature Requests
Need a new metric extracted from Mailchimp or a different sync schedule? Share your brilliant ideas here.
MCP Server
Connect Claude, Cursor or the MCP Inspector to your Space Monkey data.